VISION

To be a leader in the field of office automation
in Malawi with a strong brand identity.

MISSION

Build long term relationships with our customers by providing high quality products, innovative document solutions and an excellent after sales services.Develop a team of people who are committed to excellence with high standards of integrity, also ensuring adequate returns to our stakeholders.

The Short

Ricotec Ltd formally known as Gestetner was established in Malawi in 1963 and incorporates NCR Office Equipment Centre (established in 1956). Ricotec Ltd offers complete ICT solutions and products to leading institutions in Malawi.Our close association with Access Communications Ltd, Malawis licensed Second National Operator enables us to offer world class communications solutions in 2009, With over 130 trained sales and support personnel throughout the country we are ideally placed to serve you.

Our range of solutions is wide and diverse; and our relationships with our principal partners are on an exclusive basis.Our fundamental strategic goal is to provide superior and distinctive service to our customers, offering total solutions and customer value for investment.

With consistent investment in human resources and training; partnerships with the world’s leading solution providers; and an understanding of your requirements, Ricotec Ltd is ideally placed to be your ICT partner of choice.

The Long

In the late 19th century, when people were laboriously transcribing documents by hand, David Gestetner created the first stencil duplicator, which enabled in-house, multi-copy document reproduction for the first time. And thus began Gestetner’s long history as an innovator in the office equipment industry.

Since that time, the company has been at the forefront at every stage in the evolution of document management equipment.

Gestetner’s status as one of the world’s leading duplicator providers continues to this day. Marketed as a CopyPrinter and now incorporating cutting-edge digital technology, the digital duplicator combines the sophistication of a scanner, the simplicity of a copier, and the cost advantages of high-speed commercial duplicating.

Gestetner’s latest CopyPrinter, offering revolutionary 600-dpi image resolution, spot color, and connectivity options, is just one example of the company’s superior duplicator products. As a premier digital duplicator provider, Gestetner focuses on customers in educational institutions, and religious, corporate, and non-profit organizations, helping them develop better, cost-effective ways to produce and distribute their communications.

Gestetner markets a full line of office equipment including color and black & white digital multifunction products, digital duplicators, color and black & white network laser printers, facsimilie products and wide format products. Additionally, Gestetner offers a wide variety of document and printing solutions that enhance office productivity and document workflow.

Gestetner’s success as a provider of document management solutions stems from the company’s focus on complete customer satisfaction. The company strives to enhance its customers’ productivity by providing the best document processing equipment, supplies, accessories, and services.

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